Periods of protests and demonstrations often come with uncertainty. Roads may become inaccessible. Businesses may close early. In some cases, vehicles and property may also be exposed to damage or theft. Therefore, this is the time for individuals and businesses to become more intentional about safety and insurance preparedness.

Having the right insurance cover is important. However, understanding how to stay safe and how to respond during emergencies matters just as much.

At Lami, we continue to support customers and agents by making insurance services accessible, responsive, and technology-driven during this period.

Why Insurance Preparedness Matters During Protests

During protests, risks can increase quickly. For example, motorists may encounter roadblocks, accidents, vandalism, or delayed emergency response. Businesses may also experience temporary closures or property damage. As a result, policyholders should take extra precautions to protect themselves, their families, and their assets.

According to the UK travel advisory for Kenya, demonstrations can sometimes turn unpredictable and may lead to traffic disruption or violence. People are advised to stay alert and avoid crowded areas where possible.

Key Safety Measures to Observe During the Protest Period

1. Avoid Unnecessary Travel

First and foremost, limit movement unless necessary. If you must travel, plan your route in advance and avoid known protest hotspots. This is especially important for motorists and delivery businesses operating within major towns and cities.

2. Ensure Your Insurance Cover Is Active

Many people only remember insurance after an incident occurs. Unfortunately, this can lead to complications. Before travelling or operating your vehicle, confirm that:

• Your motor insurance policy is active
• Your premiums are up to date
• Your emergency assistance benefits are accessible
• Your contact details are updated

Moreover, understanding your policy exclusions and claims requirements can save time during emergencies.

3. Keep Important Documents Safe and Accessible

During emergencies, quick access to documents becomes very important.

Therefore, ensure you have:

• A copy of your ID
• Driver’s license
• Insurance policy details
• Emergency contacts
• Vehicle logbook copy

It is also advisable to store digital copies securely on your phone or cloud storage.

4. Prioritize Vehicle Safety

Motorists should exercise extra caution during demonstrations. For example:

• Avoid parking in crowded or exposed areas
• Do not drive into large crowds
• Keep enough fuel in your vehicle
• Lock doors and keep valuables hidden
• Maintain safe driving distances

Additionally, vehicle owners should ensure their roadside assistance and towing support services are available. According to safety recommendations shared by local publications, drivers should never attempt to force their way through crowds during demonstrations.

5. Stay Updated Through Trusted Sources

Information changes very quickly during protest periods. Therefore, monitor trusted news sources, traffic updates, and official communication channels. At the same time, avoid spreading unverified information online.

6. Know the Claims Process Before an Emergency Happens

One of the most overlooked insurance tips is understanding how claims work before an incident occurs. Policyholders should know:

• What documents are required
• How to report a claim
• Timelines for reporting incidents
• Emergency contact numbers
• Approved repair or support channels

This helps reduce stress and speeds up support during emergencies.

How Lami Is Supporting Customers During This Period

At Lami, customer safety and convenience remain a priority.

Through our digital insurance platform, users can:

• Access policies anytime and anywhere
• Report claims digitally
• Receive support remotely
• Access emergency and roadside assistance services
• Manage policies without visiting physical offices

In addition, our technology-driven approach ensures continuity of operations even during periods of disruption.

Our Flare Services support customers who may require assistance such as:

• Flatbed towing
• Roadside assistance
• Emergency response coordination
• Vehicle recovery support

This means customers can continue accessing help quickly and efficiently when needed.

Furthermore, Lami continues to empower agents and customers through training, communication, and digital tools that simplify insurance processes.

The Importance of Staying Prepared

Preparedness can make a major difference during uncertain periods. While insurance provides financial protection, safety awareness and quick response also play a critical role. Therefore, individuals and businesses should remain vigilant, stay informed, and ensure their insurance coverage remains active. Most importantly, prioritize personal safety at all times. Protest periods require caution, awareness, and preparedness. Whether you are a motorist, business owner, or everyday commuter, taking preventive measures can help reduce risks significantly. At Lami, we remain committed to making insurance accessible, reliable, and responsive when customers need it most. By combining digital insurance solutions with emergency support services, we continue to help customers stay protected and connected during challenging times