Fraud is a persistent threat to the growth and stability of Africa’s insurance industry. It not only drains resources from insurers but also makes premiums more expensive for honest customers. According to recent reports, motor vehicle insurance leads in fraud cases, often involving fake accident claims, forged certificates, or exaggerated repair bills.

The Challenges

Fraud takes many forms. False claims, inflated accident reports, or even staged incidents. As a result, premiums rise, and honest policyholders struggle to access affordable cover. In addition, insurers face long investigations that slow down claims and reduce customer satisfaction.

The Digital Solution

Fortunately, technology is changing the game. With digital platforms like Lami, insurers can track claims faster, detect red flags early, and reduce human error. Therefore, fraudsters have less room to exploit loopholes because every transaction is traceable.

Moreover, artificial intelligence, data analytics, and digital verification tools empower insurers to act before fraud causes damage. At the same time, customers benefit from faster claims processing and more transparent systems.

Ultimately, curbing insurance fraud protects not only insurers but also customers who deserve affordable and reliable cover. That’s why at Lami, we remain committed to building trust by making insurance transparent, digital, and fraud-resistant.